FAQ

We provide a wide range of services including garden design, landscape planning, planting schemes, hardscaping, lighting design, and garden maintenance advice.

Yes, we offer initial consultations to discuss your needs, assess the site, and provide design direction.

Costs vary depending on the size and complexity of the project. We provide a detailed quote after the initial consultation.

This will depend on the scale of the project. The design phase typically takes 2–6 weeks, depending on the project scope and client feedback.

Absolutely. We can redesign all or part of your current garden to better suit your needs and style.

Yes we handle the whole process from start to finish.

We work on gardens all year round, so there’s no bad time to start planning. That said, spring and autumn are often ideal for major landscaping – the weather is mild and it’s great for establishing new plants. Winter projects are absolutely possible too but very harsh weather might cause minor delays. 

We can work on gardens of all shapes and sizes, from small courtyards to large estates.

Every garden is unique, so timelines can vary.  We’ll give you a clear time estimate during our initial planning and always keep you updated – our goal is to work efficiently but never rush quality.

We create a wide range of styles including modern, traditional, wildlife-friendly, and low-maintenance gardens, tailored to your preferences.

As part of the garden design we can create a planting plan tailored to your garden’s conditions and your personal tastes.

Most garden projects don’t require permission, but we can advise you if your plans involve major changes or protected areas.

The optimal times to lay turf in Surrey—and across the UK—are early autumn (September to October) and early spring (March to April). These periods offer mild temperatures and consistent rainfall, which help new turf establish strong roots without the stress of extreme heat or drought.

Urban Landscapes primarily serves West London and Surrey. We have many clients in areas like Richmond, Kingston, Twickenham, Wimbledon, and throughout Surrey (for example, Cobham, Esher, Ascot, and more). If you’re located in or around these areas, we’ve got you covered. Not sure if you fall into our service area? Just ask!

We always aim to design within your specified budget and offer options to ensure we meet the project brief.

Contact us to schedule an initial consultation. From there, we’ll guide you through the process step-by-step.